Robotic Process Automation (RPA) is the automation of back and front office processes that are largely rules based, structured, and repetitive. The automation takes place when software “robots” (not physical robots) carry out processes or tasks normally completed by humans.
Process automation software has been around since the turn of the century, but it has recently had a positive injection with a new label added to its name: “robotic”. This name change has modernized and linked the business case for RPA to head-count savings. The software vendors of RPA have positioned their software as a headcount saving and have priced their software on the higher end of software, but on the lowest end of hiring a human employee.
The adoption rate of RPA has been gaining momentum over the past two to three years largely due to the increasing attention it has received from tier one consulting firms, and from the increase in IT vendors providing RPA solutions and delivering more sophisticated software.
At Eutopia Systems, we work with organizations to build automated solutions that help them navigate data touch points that are unstructured in nature and then helping them mature towards intelligent systems that make optimal decisions while learning continuously from their environment. Our end to end RPA services enable our clients to understand current automation levels and discover opportunities for reducing operational cost. We help organizations to:
- Select most appropriate RPA governance model, change management plan, and deployment strategy.
- Assess and prioritize automation opportunities and channel efforts according to current automation rates, transactional volume, and ease of implementation.
- Build commercial business case and verify its value during a first RPA proof-of-concept to secure management buy-in and align key stakeholders.
- Implement and develop services to create automation ranging from simple screen capture to virtual chat bots to highly intelligent cognitive robots.