Database Services

Databases are the foundational layer of Enterprise Information Management architecture. Constant changes in business environment, upgrades in database technologies and ever-increasing size of data makes database administration all the more difficult to manage today. Furthermore, it is imperative for organizations to ensure high availability and integrity of its mission critical databases to ensure business continuity 24X7.

Eutopia Systems offers expert consulting services in the areas of data modelling, Transaction Management, Database Schema Review & Configuration, Data & Function Replication Services, Data Migration, upgrades, Admin and Support services. We also provide recommendation for Performance Tuning across industry standard RDBMS. In addition to relational database technologies, we have in-depth expertise in database appliances and have specialized in latest technologies including in-memory databases and NoSQL databases.

With our certified and experienced pool of specialists in database technologies we offer a wide spectrum of services, ranging from database consulting to support and maintenance to meet all your enterprise database management needs.

Databases We support

Eutopia’s team of professionals has deep technical and process expertise that allows them to help improve your current database management operations and bring down your total cost of ownership (TCO). Our highly-talented pool of DBA’s have architected, configured, and managed complex ERP integrations, rollouts, database migrations, and upgrades for some of the largest companies in the world.

Our services support a wide range of technologies including:

Our experience and documented practices enable consistent and automated database operations. As a result, we spend less time troubleshooting and more time focusing on initiatives that provide positive business impact. Our framework enables faster database operational maturity and stability.

Our Database Services Offerings

Assessment and Evaluation Services:

  • Database Governance & Security
  • Database Health Check
  • Database Capacity Optimization
  • Database Operations Standardization
  • High Availability Solutioning
  • License Rationalization
  • ERP / Database Vulnerability Assessment
  • DBA Tools Evaluation
  • Database Upgrade and Global Rollout Assessment

Build and Implementation Services:

  • Implement ERP / database high availability solutions
  • Implement Database Governance & Security standards
  • Upgrade: patch set and version
  • Migration: Cross platform / database
  • Database Performance standardization
  • ERP third-party integrations

Run and Maintenance Services:

  • Database Monitoring
  • Incident Management
  • Release / Change Management
  • DB Performance Tuning
  • Backup / Recovery Management
  • Database / ERP Upgrades
  • Database and Application Patching
  • Database and Application Cloning
  • Database Security management
  • Database Space Management
  • SLA Management
  • Database Security Audits
  • Dashboards

Support Model

Offshore Support Model

We provide support from offshore locations, facilitating maximum cost savings. Our highly secured network, equipped with the latest infrastructure and with high information security standards helps us in providing highest level of customer satisfaction.

  • Reduce Total cost of ownership (TCO) for DBA support
  • Readily available, experienced resources
  • Ensures 24/7 production support and quick remediation of database problems
  • Expert and certified off-shore senior database administrators
  • Increased database productivity and sustainment
  • Avoids extra costs for client infrastructure

Onsite Offshore Hybrid Model

The effective processes that we undertake in this model assure that knowledge transfer takes place between the onsite and offshore teams, making this model highly scalable, cost effective & operationally beneficial.

  • Innovative and highly efficient delivery model
  • Leverages the benefits of onsite, offsite, and offshore paradigms
  • Direct interaction with you and hence no possibility of communication gap
  • Cost savings resulting from majority of the work being undertaken from our offshore office
  • Round the clock continuous work cycle
  • Most value for your project with a lower TCO and high delivery quality

Onsite Model

Our onsite model is flexible and caters to your resourcing requirements based on your changing needs. We ensure in providing best and technically sound professionals with required skill sets.

  • Direct interaction with client ensuring no communication gap
  • Recommended model for critical projects with urgency and short term

Eutopia Approach and Advantage

With offices in Europe and India, and a collective experience 0f more than two decades across database platforms and database support services, we are uniquely positioned to help our esteemed customers realize full potential of the database technologies, they have invested in. We assist our customers with following activities:

  • Database Lifecycle Management

  • Database Support Services

  • Database Projects

  • Database Health Assessment

  • Database Consulting

  • Database Performance Tuning

We follow a holistic approach to database implementations and support services. Our approach towards database services comprises of following components:

In-depth Analysis and Planning

  • We analyze your organization’s needs and recommend database requirements accordingly. We provide detailed technical recommendations including technical architecture, server requirements, network configuration parameters etc. to meet your exact business needs.

Comprehensive Design

  • We design (including conceptual, logical and physical design) and deploy databases. This includes relation schemas, entity-relationship modelling and everything else that is required to make your databases as sturdy and reliable as possible.

Decommissioning of Database

  • We work with clients to strategize and execute decommission policies and come up with SOP for decommissioning databases. This helps to reallocate resources while adhering to company norms and compliance requirements.

Performance Tuning

  • We perform regular database heath checks to ensure that your databases are functioning optimally. We monitor key database parameters and usage proactively and work with the Application / Server / Network and Storage team for continuous performance improvements. This means reduced downtime due to performance issues and faster resolution on incidents (in case of any).

Database Security

  • We recommend, plan and implement database security policies to meet business requirements and as well to meet the regulatory and audit compliance needs. We also generate regular database reports on security aspects to the stakeholders. We have deep knowledge in handling database encryptions at various levels to protect business confidential data sets and undertake personal records (PI data) management

Automation

  • In order to reduce risks due to human errors and improve efficiency, we automate many ongoing maintenance tasks and also create / setup alert mechanisms if there is a need for intervention. Automation includes compliance checks, monitoring activities, data access breaches, backups, Creating SOPs and standard scripts for your environments.

Stress Testing

  • To ensure the scalability and durability of your databases, we perform stress-testing. By doing this, we are able to identify shortcomings and potential snags even before we take the system online

Compliance Audits

  • We perform regular compliance audits to ensure that all data storage rules and regulations are being adhered to, including data access polices and necessary log creation activities to avoid any unforeseen compliance hurdles in the future. This also helps in monitoring and analysing any threat to the business data.

Health Checks

  • To ensure minimum impact to your business, databases need constant monitoring and maintenance. Our team of experts regularly conduct health checks to ensure that your database environment is performing optimally at all times. Our DBA team collectively works with server and network teams to understand and plan necessary procedures and maintenance tasks so that there is a smooth operation of your database systems and business applications.

Pre-emptive Action

  • We monitor your databases round the clock and work on a proactive model where we are able to analyze patterns and take remedial actions before they become incidents. This will help in maximizing database availability to support your business needs. Our team conducts internal DB audits at acceptable frequencies and alert the stakeholders whenever needed. We also constantly make recommendation to our clients, based on the latest updates, vulnerabilities, the impact on DB environments and work with clients to minimize / nullify the risks.

Robust Support

  • We provide round the clock database support for any planned or unforeseen database activities. We deploy the skilled DBA at the right level for the right activity for better quality and optimized cost.
  • Our experts will regularly conduct database enhancement procedures such as backups, patching, administration, installation and configuration. This ensures that your databases are never stagnant and are always performing better.